Warranty
Product Warranty
Thank you for choosing our high-quality Air Cooler and exhaust fans. We are committed to ensuring customer satisfaction by offering a comprehensive warranty on our products. Please read the warranty details carefully.
Warranty Coverage
Cooler Body:
- 10 years body life
- Coverage: This includes the structural integrity of the product body against rust, corrosion, and manufacturing defects.
Motor & Electronic Components:
Warranty Period: 1 Year
Coverage: This includes the motor, electrical wiring, control panels, and other electronic components against manufacturing defects and operational failures.
Inclusion
The following issues are covered under the warranty:
Manufacturing defects in materials or workmanship.
Motor malfunction due to internal component failure.
Faulty electronic control panels or wiring issues.
Corrosion or rusting of the product body under normal use conditions.
Exclusion
The warranty does not cover the following:
Normal wear and tear of parts such as cooling pads, fan blades, and filters.
Damage caused by improper installation, mishandling, or misuse.
Repairs or modifications made by unauthorized technicians.
Damages due to power surges, water quality issues, or accidents.
Any cosmetic damages such as scratches, dents, or discoloration.
Warranty Claim Process
Contact our customer service team with the product’s purchase receipt and a description of the issue.
Our technical team will inspect the product to determine warranty eligibility.
If approved, repairs or replacements will be carried out at no additional cost as per the warranty terms.
Note: The warranty is only valid for the original purchaser and is non-transferable.
Feel free to contact our customer support team by calling on +91 635 309 6801 or fill the form. We are here to ensure you enjoy optimal performance from our Air Cooler and exhaust fans.